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http://140.128.103.80:8080/handle/310901/4875
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| Title: | 家庭暴力防治社會工作者工作壓力與因應之探討 |
| Other Titles: | A Study on the Job Stress and Coping Strategy of Family Violence Prevention Social worker |
| Authors: | 高淑雲
Kao, Shu-Yun |
| Contributors: | 簡春安
Chien, Chun-An
東海大學社會工作學系 |
| Keywords: | 工作壓力;因應策略;社會工作;家庭暴力 |
| Date: | 2004 |
| Issue Date: | 2011-05-19T07:03:08Z (UTC)
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| Abstract: | 論文大綱本研究主要為探討家庭暴力防治社會工作者從事家庭暴力防治的心路歷程，因此本文之研究目的分為以下四個層面：（一）工作抉擇之探討；（二）工作壓力之探討；（三）壓力因應之探討；（四）工作意願之探討。 本研究係採質性研究法，以台北縣、台北市、台中縣、台中市、彰化縣、高雄市六縣市在公部門社政單位從事家庭暴力防治相關業務之社會工作者為訪談對象，共計訪問二十一位家庭暴力防治社會工作者，在經過深度訪談之資料蒐集後，再將資料予以歸納分析。 研究結果發現： （一） 社會工作者進入家庭暴力防治工作領域之因素：家庭暴力防治社會工作主工作抉擇因素可分為內在興趣選擇、外在有利選擇、命運安排選擇、限定選擇、非預期選擇和無選擇餘地六項選擇因素，以外在有利選擇居多。 （二） 工作壓力1. 工作壓力源：工作壓力源主要分為實務工作壓力、組織工作壓力和環境壓力三大面向，又以組織壓力之工作負荷量之壓力源為主。2. 工作壓力影響：壓力對社會工作者生活上和工作上的影響較為負面。3. 壓力階段：陌生期→ 風雨期 → 適應期 →（穩定期、思動期）。 （三） 壓力因應：工作壓力主要之因應方式可分為面對壓力源、遠離壓力源、、情緒發洩和尋求社會支持等四個面向，又以社會支持為主，且督導支持成效高。 （四） 工作意願：工作壓力為離職想法之主因，且家庭暴力防治社會工作者工作留任意願低。 最後研究者再根據以上研究結果給予研究建議，共可分為個人面、機構面、教育面和政策面四大面像之建議。
Abstract This paper studies mainly on social workers who are doing family violence prevention their opinions and experiences. Therefore, the object of this paper is divided into four fields: 1.discussion of job choices 2.discussion of job stress 3.discussion of coping stress 4. discussion of job aspiration. The research method employed in this study was qualitative approach through interviewing twenty-one social workers in six city/county — Taipei county, Taipei city, Taichung county, Taichung county, Chanh-hua county, Kaohsiuing city, who work for related family violence protection affairs in social administration organizations of public sector. After data collected from in-depth interview, use these data to analyze and draw conclusions. The findings of the study are as follows: 1.The factors that social workers enter into this working field of family violence prevention: The primary reasons that social workers choose family violence prevention as their jobs can be divided into six parts- internal interest choice, external favorable choice, destiny-arranged choice, limited choice, unexpected choice and have no choice, among them favorable choice is the majority. 2.Job stress: A) Source of job stress: There are three major sources of job stress —practical job stress, organizational job stress and environmental stress, among which of them organizational job loading stress is the majority. B) Effect of effect of job stress: stress is more negative for social workers in their daily life and work. C) The stage of stress: unfamiliar period→unstable period→adaptation period→(settled, leaving period) 3.Coping strategy of stress: Major method that coping with job stress can be taken into four sectors- source of stress, source of away from stress, emotional letting out and looking for social support. Social support is the major method and support from supervisor is the most effective way. 4.Job aspiration: Job stress is the major reason that cause social workers quit their job and the will for social workers of domestic violence prevention to retain the post is low. Finally, researcher is based on the above findings of study to turn out suggestions into four parts, which can be viewed as personal, institutional educational and policy aspect. |
| Appears in Collections: | [社會工作學系所] 碩博士論文
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